It is our goal to ship all products within 48 hours of purchase date. If an item is not going to ship within 48 hours we will contact you immediately. All items are shipped via USPS or UPS. We will need a physical address with all orders. If you have special needs on shipping, please include that into the comments page on the order form.


All return parts must be in new condition like they were originally received. Returns must be made within 30 days from the date of purchase. There is a 20% restocking fee on all returns. Prior to returning a part we must be contacted for a RGA number and for return instructions. We can be contacted by email (sales@coldhose.com)

When the parts arrive it is the purchaser's responsbility to ensure all the parts are included with the order. If an order is not complete the purchaser will have 14 days to contact us about the missing parts. We are not responsible for any missing parts after 14 days of the shipments arrival date.


We do ship around the world, but we are not responsible for lost, damaged or delayed items once they leave the United States. Proceed through the checkout process for a shipping quote.

Website Design by: LAVACK DESIGN